by Paul Bernabei

Top 20 people develop potential in themselves and others.

What is potential?

Potential is a power inside each person that waits and waits and waits to get activated and, when it does, comes out to make a positive difference in the quality of his or her life, relationships, and experiences.

Furthermore, when potential develops in an individual, it makes a difference in the lives of other people as well. Potential, quite simply, is a power inside each person that wants to come out and make a positive difference in his or her life.

What happens to that potential?

For some people, nothing happens to it. Although they have potential, it never get activated, its’ not developing, and all of our training talks about reasons why that happens. For others, their potential develops at a normal rate. These people are doing okay. We call folks in these two groups the Bottom 80. But for people in a third group, their potential explodes. Their potential develops at an accelerated rate. They are the Top 20.

What makes the difference between Top 20 and Bottom 80s?

When we operate as a Top 20 person, we think, learn, and communicate, or TLC, in highly effective ways. When we operate as bottom 80s, our thinking, learning, and communicating is highly ineffective. In a real sense, each person is a Top 20. At times each person thinks, learns, and communicates in highly effective ways. Likewise, each person is a bottom 80 who, at times, thinks, learns, and communicates in highly ineffective ways.

Consequently, when we use this Top 20 and Bottom 80 language, we are not comparing ourselves to other people. It’s simply a way of our understanding these two dimensions about ourselves: a Top 20 dimension when we TLC in highly effective ways and a Bottom 80 dimension when we TLC in highly ineffective ways.

The purpose of all Top 20 training and materials is to help people become aware of Top 20 and Bottom 80 ways of thinking, learning and communicating. We will all, at times, operate in Bottom 80 ineffective ways. However, with that awareness we can more quickly move back in the Top 20 direction and choose more effective ways of thinking, learning, and communicating.

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• Better thinking which develops your “self smarts.”
• Better learning which develops your “school smarts.”
• Better communicating which develops your “people smarts.”

Success means that you do not experience an unhappy teenage life, but rather an interesting and memorable experience — a good ride. Success means that you do not experience failure in accomplishing your goals, but achieve your desired results. In the process of your total experience you develop qualities and talents and become more fully who you are capable of being. In short, successful living involves experiencing as many “ happy days” as possible.

The Big Myth

In school so much of what is focused on is related to your I.Q., your Intelligence Quotient. I.Q. means book smart, our natural brain power, which most people think is the major cause of success in school. You are usually graded and evaluated on I.Q. performance. Consequently, some students in the class feel disadvantaged.  They don’t think they have the smarts that someone else in the class may have. Therefore, they begin to believe that they can’t be as successful. This is the BIG MYTH.

I.Q. is not what makes the difference between the Top 20 and the Bottom 80. Rather, the biggest thing that separates the Top 20 from the rest is that they have more fully developed their E.Q., Emotional Quotient.

Fortunately, E.Q. is another way of being smart. E.Q. is being self smart, people smart, and a new way of being school smart. A person can be successful in spite of not having a high I.Q. if they develop their Emotional Intelligence. The
good news is that Emotional Intelligence, unlike Intellectual Intelligence, can be developed and improved. There is a debate in education whether or not we can raise I.Q. We are not concerned about that debate because we know we can wake up your E.Q.

I.Q. and E.Q. can be compared to the wheels of a bicycle.  The back wheel drives the bike and the front wheel steers the bike. The back wheel represents our I.Q. and the front wheel our E.Q. Consequently, where we end up is determined by our E.Q., our front wheel. And it is this front wheel over which we have direct control when we grab the handle bars.

The Anatomy of Your E.Q.

Your E.Q. is made up of three important human characteristics:

EQ = Thinking + Learning + Communicating.

The Importance of EQ

Let’s see if we can better understand the importance of E.Q. Imagine
your I.Q. and E.Q. being on a scale of 1-10. If you have an average I.Q.
of 5 and a low E.Q. of 2, your total success score will then be a 10.

Let’s take a look at a few examples:

Example 1: Sally is bright (I.Q. = and has her hand up all the time. She lacks friends because she is arrogant, boastful and irritates people. Sally doesn’t have many people skills (E.Q. = 2). Her success total is only 16.8 x 2 = 16Example 2: Meanwhile, behind Sally sits Andy who has average brainpower (I.Q. = 5). Andy never gets any A’s and struggles to get B’s and C’s. But he is dependable, trustworthy and brings out the best in others (E.Q. = 8). Notice that Andy’s success total is more than double that of Sally’s.5 x 8 = 40But what if Sally increased her E.Q.? What if she developed some of these Top 20 skills (E.Q.=8)? If so, Sally would quadruple the “ride” she is taking through high school.8 x 8 = 64

The secret we want to reveal in this training is that you have the power to raise your E.Q. Therefore, you have the power to steer your bike towards greater success.

You have the power to create a great ride with great results.For many students there is a gap between
their tested I.Q. and their G.P.A. In other words, many bright students are getting poor grades. Their I.Q.
may be 8 but they are performing as if their I.Q. is 4. By increasing their E.Q., they begin to function intellectually at full capacity.  When students with average I.Q. become aware of this possibility, they
see the opportunity for positive change in their own lives.

Things They Never Told You

An important part of life is problem-solving and most of life’s problems are E.Q. related. We know that when adults fail in the real world , it is usually not because they lack intelligence , but because they are unable to work effectively with other people. This is even more true in our family lives and friendships.

For people in leadership positions, E.Q. becomes even more crucial. But the paradox in our educational system is that the primary focus has been historically placed on I.Q. In this training, we are putting 100% of the focus on your E.Q.

Top 20 teens are aware of the messages they receive and the beliefs that form from these messages. Lauren, a high school freshman, is a great example of this. Here’s what she shared with her TLC teachers.

“Throughout eighth grade I had to deal with two boys continually calling me names and cracking fat jokes. At first I could blow it off easily, but after awhile it got to the point where I heard it every day. It got embedded in my mind and became unhealthy. Their message became a very strong belief. I wasn’t taking the right way out of this situation. I was giving them the power.”

What happened to Lauren is not unusual. It’s common for young people to be affected by what others say about them. Unknowingly, these messages can become false beliefs which cause much damage and unhappiness. Lauren used what she was learning in TLC class to tame her false belief. (See the Law of Conviction and Ease Up in Top 20 Teens, p. 36-37.)

“I was a straight ten on this belief,” wrote Lauren. “I took a trip down to a six. I couldn’t believe how much happier I was. When I stopped constantly judging myself and thinking I’d never be good enough, I had time to be just plain happy. I’m still struggling with my self acceptance and appearance, but I’m trying my hardest to Ease Up even more.”

How did Lauren lower her conviction of this damaging false belief? Here’s what she did in order to “ease up”:
1. She stopped looking in mirrors so much.
2. She stopped reading beauty magazines.
3. She stopped comparing herself to other girls, especially famous ones.
4. She stopped wishing she’d change instantly.
5. She stopped wasting her happy days on hating her appearance.

Lauren used the TLC power within her to make a positive difference in her life. In doing so she left the land of the Bottom 80 and took up permanent residency in the Top 20.